Privacy Policy

Who we are

Raion (raion.io) structures capital and delivery for sovereign AI compute. This policy explains what personal data we collect through this website, our community platform and our events, why we collect it, and the choices you have. Raion is the data controller for that data. You can reach us at lc@raion.io.

What we collect

Information you give us. When you complete a form on this website, register for an event, or contact us, we collect what you enter. For a capacity request that is typically your name, organisation, type of organisation, role and work email, plus the details of the request: the compute you need, when you need it, where it must be located, where your organisation is based, your organisation's capital position in broad ranges, and anything you add in the notes. We only ask for what we need to understand and respond to your request.

Information collected automatically. Like most websites, our site receives technical data when you visit it, such as the pages you view, your device and browser type, and an approximate location derived from your IP address. We use this to keep the site working and to understand, in aggregate, how it is used. We do not build profiles of individual visitors and we do not use this data for advertising.

Information from others. If we receive your details from someone else, for example a colleague who names you in a request or an introduction from a partner, we hold them on the same basis described here and we will tell you where we got them when we first contact you.

Community and events. If you join our community platform, that platform also holds the profile you create and what you post, under its own terms, and we use it to run the community. If you attend one of our events, we hold your registration. Photographs or recordings may be taken at events; we will say so at the event, and you can ask us not to use images of you.

Do you have to give us your data? No law or contract requires you to. The fields marked as required on our forms are the minimum we need to understand and respond to a request or registration; if you leave them out we will not be able to process it. Everything else is optional.

How we use it

We use your data to respond to your request, to assess how your requirements fit what our ecosystem can offer, to arrange follow up conversations you have asked for, to run the events and the community you take part in, and to keep this website secure and working. We may also send you invitations to our events and occasional updates about Raion's work where you have asked for them, or where you have dealt with us before and the message relates to what you asked about. Every such message includes a way to opt out.

Decisions about your request are made by people on the Raion team. We do not use automated decision making or profiling that produces legal or similarly significant effects on you. We do not sell, rent or trade personal data.

Our legal basis

When you send us a request or contact us, we handle your details because you have asked us to take steps before any agreement, and because we have a legitimate interest in answering enquiries and keeping a record of the requests we receive. We rely on the same legitimate interest to keep this website secure and working, to understand in aggregate how it is used, and to tell people who have dealt with us about events and work that relate to what they asked about. When you register for an event, we handle your registration in order to run the event you have asked to attend. When you join our community, we handle your membership and what you post in order to run the community you have asked to join. The tick box on our forms confirms that you have read this policy; it is not a request for consent. Where we do ask for your consent, for example before using a photograph of you, you can withdraw it at any time by writing to us, and this does not affect anything we did before you withdrew.

Who we share it with

We use service providers to host this website, to store form submissions and run our email, to run our community platform and to handle event registrations. They process your data on our instructions under contracts that limit what they can do with it, except that the community platform provider also holds the account you create with it under its own privacy policy. We will not pass your request to a delivery partner, such as a cloud, site or infrastructure provider, without telling you first, and then only the details that partner needs in order to respond. We may share data with our professional advisers where necessary, and we may disclose it where the law requires.

Some of our providers, such as Google, process data in the United States. Where your data leaves the United Kingdom or the European Economic Area, we rely on a transfer mechanism recognised by UK and EU law: an adequacy decision or an approved framework certification where one applies, otherwise the standard contractual clauses approved by the European Commission together with the UK International Data Transfer Addendum. You can ask for a copy of the safeguards that apply to your data by writing to lc@raion.io.

How long we keep it

We keep request and contact records while we are evaluating or following up on your request and for up to twenty four months after our last contact with you. If a business relationship follows from your request, we keep the related records for the life of that relationship and for six years afterwards to meet legal and accounting obligations. Event registration records are kept for twelve months after the event. Technical data about visits is kept only in aggregated form. You can ask us to delete your data sooner, and we will unless we need to keep it for one of these reasons.

Security

Your data is stored on access controlled systems and transmitted using encryption. Within Raion, access is limited to the team members who need it to handle your request.

Your rights

You can ask to see the personal data we hold about you, have it corrected or deleted, restrict how we use it, and receive a copy in a portable format. To exercise any of these rights, write to lc@raion.io and we will reply within one month.

Your right to object. You can object at any time to our use of your data based on our legitimate interests, and to any use of it for direct marketing. Write to lc@raion.io and we will stop unless we have compelling grounds to continue, which never applies to direct marketing.

You also have the right to complain to a data protection authority: the Information Commissioner's Office in the United Kingdom, the Gibraltar Regulatory Authority, or the data protection authority of the EU country where you live.

Cookies

This website sets only the cookies and browser storage needed for it to work, for example to remember during your visit that you opened a private page. We do not use advertising cookies. Basic usage statistics are collected by our hosting provider in aggregated form. You can control cookies through your browser settings.

Changes to this policy

We may update this policy from time to time. The date shown at the top of this page is the date it was last changed. If a change materially affects how we use your data, we will say so on this page.

Contact

For any question about this policy or your data, write to lc@raion.io.